ONLINE TOUR BOOKING:
- The price is valid for direct booking only, by online form, Whatsapp or phone. Price Not valid if you book through the third person or book in location.
- After you have completed your order, we will send a confirmation if the space are available or not. If space still available in accordance with the date you requested, we will send a confirmation email and your order has been completed, but if the space is not available we will suggest to nearest date.
- 24 hours or earlier before your scheduled trip. Bali River Rafting Tours requires a final re-confirmation of booking. (apply for pay on the day customers)
- You can Book now and pay latter in the rafting location, or just 30% deposit for group booking > 7 persons. We accept Payment via cash, bank transfer, online credit card and paypal. (verivied paypal account).
- For booking that will come with your own transport is required a deposit 30% as guarantee.
- Deposit that has been made is not refundable.
- Online Payment with Credit Card by Visa or Master is the simplest and quickest way to settle your bill. We will send you a link which will direct you to online form where you will have to fill in your credit card details.
- Payment should be made to our account in full ammount. Any bank charges incurred must be absorbed by the remiter.
- All transactions using credit card will be charged 3% bank fee
- Bali River Rafting reserve the right to cancel the tour due to water or weather conditions. If we have to cancel a tour due to such circumstances, you will receive a full refund or the tour moved to another day.
- All bookings canceled within 24 hours prior booking time will be charged 50% cancelation fees (for group under 10 people).
- Cancellation 48 hours prior to the trip date will be subject to a 50% cancellation fee (for group above 10 people)
- You will not get refund if:
- If you cancel on the day of activity
- If you miss the tour departure (e.g. you do not turn up, sleeping late, unexpected illness or injury, etc)
- Changing schedules is allowed no later than a day prior the trip (depends on availability).
- We are cannot be held responsible for changes to tour schedule for reasons beyond our control. (i.e. weather, road blockage, ceremonies, or other unforeseen circumstances).
- Child : Between 7 - 12 years.
- Adult : Between 13 - 65 years.